FAQ Page

Not a problem! MagicalButter.com wants our supporters to know that we will always work with them to ensure that the MB experience everyone receives is grade A. MagicalButter.com offers a warranty registration for your machine through the website. Search “Registration” in the search bar through MagicalButter.com. Select “Warranty Registration”. You want to make sure you keep your receipt of purchase for legal purposes and to show proof of purchase! Regardless, on the bottom of your machine there will be a serial number. Input that number along with any other information that is asked for; this will make our process much faster and more efficient when it comes to getting you a new machine.

With a double boiler (or with a Crock-Pot) many variables are left to chance, including how long to cook extractions, how often to stir, what temperature is best to achieve optimum results, the best way to filter, limiting nutrient loss, and controlling odors. Also, such devices include no immersion blender, digital thermostat, or onboard computer, making them incapable of doing what our multipurpose cooker and Botanical Extractor™ does. The MagicalButter machine is scientifically designed for a specific purpose: infusing your butter and oils—or creating incredible recipes—with little or no tedious labor. We took our customers’ preferences and requirements into full consideration when designing and developing the advanced technology that governs the unit. Unique among kitchen appliances, your MagicalButter device is encoded with microprocessor-controlled program sequences to optimize your results—consistently and predictably. As long as the directions are carefully followed, there should never be an error or an “uh-oh” moment; TeamMB has effectively designed those out of the culinary experience for you.

The lights on the machine serve a significant purpose. When on, the lights will determine whether the machine is completing a cycle. When off, the cycle has finished. This is a silent way for the machine to operate and a helpful way for the user to distinguish and visualize whether their finished product is done or not. *HANDLE WITH CARE, APPLIANCE WILL BE HOT*

Each button runs a preset, microprocessor-controlled cycle: grinding, heating, extracting, and stirring. To intensify your results, simply extend your extraction time by selecting a longer cycle. The standard cycle time for oil is 1 hour, for butter 2 hours, and for tincture 4 or 8 hours. The Clean function has a run time of about 3 minutes.

Keep a watchful eye on the DecarBox thermometer. You can open the oven door to vent heat from oven if the temperature becomes 265 degrees or higher.

Vacuum sealing and freezing is a good way to store for long periods of time. But the one ways to be able to store it forever without any risk of loss or damage is to make a tincture. A high proof alcohol will hold plant materials for an extremely long time, as mold cannot survive in alcohol.

Vacuum sealing and freezing is a good way to store for long periods of time. But the one ways to be able to store it forever without any risk of loss or damage is to make a tincture. A high proof alcohol will hold plant materials for an extremely long time, as mold cannot survive in alcohol.

Absolutely, you can!

Tinctures made with glycerins will degrade and expire much faster than pure alcohol distillations. A well-stored alcohol infusion can last years or even decades before degrading.

We recommend unsalted as to make it easier for baking and cooking, and as to not over salt your recipes. For example: too much salt would lessen yeast reaction in baking infused breads.

The DecarBox will reduce, but not eliminate the smell of your herbs while they’re heating.

Terpenes are responsible for the flavor and aroma of c-nnabis. They reside in the same glands as the c-nnabinoids called trichomes.They’re directly responsible for the unique feeling associated with each strain. Two plants may have similar sativa or indica structures, but completely different terpene profiles, which could result in two very different experiences.

There will be mold visible and/or smell rancid. Many users are able to salvage some of their infused product by scraping off the mold-affected area, doing so at your own risk.

Heat your unclarified butter on the stove until it melts, then skim the fat off of the top as it heats. Do not boil though! You just want enough heat to bring the milks solids to the top. Continue to do this untill all of the white is gone. The remaining product is clarified butter.

Clarified butter has an extended shelf life, can be stored at room temperature, and helps to prevent scorching when cooking at high temperatures. It also is much easier to strain due to the lack of milk solids.

No, it is not recommended. Canola, extra virgin, soybean ,corn oil etc. have a lower saturated fat content in them which means less absorption. These oils also do not contain any medium chain triglycerides, so they are poor solvents for extraction. We recommend using coconut oil instead for maximum results!

No, because margarine does not have the correct saturated fats to hold large amounts of c-nnabinoids. We recommend using unsalted, clarified butter!

Start by taking the head of the machine off, and clean off the overflow sensor. This sensor is the smallest of the probes on your head unit, with a black casing. If the issues persists then give us a call and we can help troubleshoot further!

Absolutely! Shake, trim, stems - all of it can be used in the machine. It should be decarbed like regular flower though and can be used for any infusion, such as butter or coconut oil!

A tincture is a liquid concentrate created through alcohol extraction, which pulls out many of the plant’s beneficial c-nnabinoids. A few drops under the tongue may be a sufficient dose, but can also be safely used to infuse foods or drinks. Tinctures can be made in a variety of flavors and is a great way to medicate without inhalation. Click on the link below to see the step-by-step process!  https://magicalbutter.com/recipe/magicalbutter-tincture

C-nnabinoids (e.g., T-C, C-D, C-G) are the chemical compounds secreted by sativa and indica flowers that provide relief to an array of symptoms including pain, nausea, anxiety, and inflammation. These work their medicinal magic by imitating compounds our bodies naturally produce, called endoc-nnabinoids, which activate to maintain internal stability and health. To put a complex system simply, they mediate communication between cells, and when there is a deficiency or problem with our endoc-nnabinoid system, unpleasant symptoms and physical complications occur. 

Learn more by clicking the link below!

https://www.leafly.com/news/cannabis-101/cannabinoids-101-what-makes-cannabis-medicine

MBO (Magical Butter Oil) is a ‘catch-all’ term we use that encompasses alcohol tinctures, infused oils, etc. made in the MagicalButter machine. FECO refers more specifically to an alcohol extracted and reduced concentrate. It’s the natural plant oil with no additional carrier oil. FECO also uses grain or ethyl alcohol whereas RSO uses isopropyl alcohol.

Topicals are infused lotions, balms, and oils that are absorbed through the skin for localized relief. Click the link below for recipes to make your own MagicalButter Topicals!

https://magicalbutter.com/recipe-category/skin-care

Definitely! You can use a wide variety of roots, fruits, stems and other plant parts in the machine to make oils and tinctures.

The coupon code is located at the checkout page, in the same page that you enter your credit card information. Click on the word ‘Coupon’, and a text box will appear for you to enter the correct email. Please note that coupon codes are only applicable to the MagicalButter MB2e Machine and individual products, and exclude our Bundles.

Lecithin is an emulsifier, which is an ingredient that helps other ingredients mix more easily and remain mixed. Lectihin helps the beneficial molecules of your plant bind to the fats in your butters and oils.

Liquid unrefined coconut oil (organic if possible).

MCT stands for medium chain triglycerides or medium chain fatty acids. They’re types of fat most often derived from coconut oil but sometimes made from palm oil.

No, we do not recommend it.

We include a sneaky sticker on the face of the thermometer. Be sure to peel it off prior to use!

No, you cannot properly decarboxylate in the MB2e. We do offer our DecarBox for doing so though.

Yes, if you are planning on ingesting then it is always recommended. Decarbing your herbs "activates" them for your body to use, and increases the potency of the plant’s medicinal and psychoactive properties. 

The numbers associated with each purify filter indicates the number of microns between each pore of the filter:

-25 microns (µ) is a super fine pore size, best for straining pollens and more fine particles

-73 µ is for a finer tincture and better clarity—removes more plant residue from alcohol

-90 µ is for tincture and captures even finely ground sediment—for thin consistency of alcohol

-190 µ is ideal for use with cooking oils and makes the process a breeze

-220 µ is a larger pore size, great for butters and thicker extracts

When purchasing the MB2e 110V; know that it will contain the MB2e machine, The Magical Glove, and 1 Purify Filter 190 Bag. MagicalButter offers other accessories at MagicalButter.com, like the DecarBox, 3-pack spatulas, Gummy Trays, Butter Trays, and more!

We've heard of this happening occasionally. It seems it only happens on the 2 hour cycle the first time you use the machine. The good news is, your infusion is fine! We recommend unplugging the machine from the outlet and straining your infusion like normal. The fix we recommend is running the machine with water, filling halfway between the Min & Max line. It should self correct and shut off at the 2 hours. If for some reason it doesn’t, give us a call and we’re happy to help.

Begin by rinsing the pitcher and blades (Remember: DO NOT immerse any electrical or black plastic parts). Fill halfway between MIN and MAX lines with water and add a drop of dish soap to the mix. Finally, secure the lid and press “Clean” button. For best results, it is recommended to clean immediately after use.

Here at MagicalButter.com we recommend using 150-190 proof (75% ABV or higher) Grain Alcohol.

Any alcohol 150 proof (75% ABV) or above will suffice. You may also be able to order food grade, high proof alcohol online from: https://www.extractohol.com/

After the machine is done with the designated time you set, the machine will turn off automatically. It will beep and then all the lights will be flashing red. You can then flip the top and strain your infusion.

Yes, the machine turns off automatically after the time you have set is complete.

If you are using up to 3 cups, you can use up to 1 oz of plant matter per cup. If you go over 3 cups of solvent, you will need to reduce the amount of product due to the capacity of the machine. 

The strength of the butter depends on the potency and the quantity of the herb you're using. Those are the factors that play into how strong your substance will be.

We recommend cleaning, drying and keeping it in the original box or storing it like a regular kitchen appliance in your cabinet. If you keep your original box, however, lots of our customers like to use their box to store their accessories all in one place.

The Magical Butter instruction handbook will be located within the machine Box itself. You can also find it online here.

You can use either one. It is a preference. We recommend clarified butter because it lasts longer, has a stronger lipid count, which makes it easier to infuse. It is also a dairy-free alternative with a longer shelf life. However, you can use regular unsalted butter.

The machine does have a scent-lock technology so the majority of the smell will be contained within the machine. It does not mask it 100% but the lingering smell will dissipate very shortly. Decarboxylation does provide a smell but with our Decarbox and airtight lid, we are confident this will be somewhat masked as well. When transferring the herb from the Decarbox to the Machine there will be a small scent that emits but within the containers, it will be severely masked.

The Machine has a clean functionality/button. After you're done with your infusion, we recommend a pre-rinse to remove the large pieces of plant matter left in your machine. Then, you fill-up the machine halfway between the 2 and 5 cup mark and add some dish soap (about the size of a penny) and set for the clean cycle. Once it's done, simply rinse it out and dry or buff the machine before returning it to storage.

While buying a machine from Magical's official listing on Amazon does not void a warranty on the machine, buying from an unofficial seller on eBay or the Black Market would void your warranty because we cannot guarantee the machine has been refurbished or not used.

The MagicalButter Machine is a great investment for anyone looking to take their edible experiences to the next level. Simply combine all parts of the plant with butters, oils or tinctures. These are the base ingredients for all culinary infusions. Create sauces, soups, salad dressings, traditional recipes, desserts & more using all your culinary creations made in the MagicalButter Machine. Don't waste money at the store on edibles, lotions or salves when you can make them at home with the machine. It pays for itself. Customers and patients receive peace of mind knowing exactly what they're placing into their bodies and can control the dosage and strength of their infusion based on the amount of plant matter and strain-type they use.

The MagicalButter Machine is $174.99 USD.

The warranty on the machine is 1 year from the date of purchase if you have purchased directly from our site or any authorized reseller.

No, you can purchase the machine on Magical's official Amazon listing. This would guarantee your warranty still applies.

Yes. You can use your infused coconut oil to make lotions topicals and salves. You can blend different herbs and botanicals to create different types of lotions. Please refer to our online recipe list for various ways to utilize your coconut oil in lotion-making.

Yes you can put your infusion in the freezer and increase it's shelf life. If kept frozen, it will keep for roughly 3-6 months.

The capacity of the machine is 2-5 cups. We recommend 7-14 grams of herb per cup that is used as a recommended started amount.

Yes, it will degrade after some time. But if you store it properly. Cool, dark places without humidity will preserve the medicine longer. For example, your freezer! 3-6 months if you are simply just keeping in the fridge. The butter would go bad before the medicine lost it's potency though.

Yes, once you decarb, infuse, and strain your infusion, it's a ready-to-use product. No need to wait!

In short, no. To activate the THC in your cannabis, you need to heat your herbs up to 250 degrees (we recommend using our Decarbox) in a standard oven to activate the herbs and create the best infusion possible.

No. We don't recommend it. You can but you would be smoking an extract of the entire plant as opposed to an extract of only the THC in a plant, so you would not really get the same effect. Not all oils are created equally. When we are speaking of oils, we are referring to cooking oils (preferably coconut oil, olive, grapeseed, sunflower, almond, walnut, sesame, avocado, macadamia or peanut oil; NOT recommended are ordinary soybean, canola, extra virgin olive, and corn oil. We found that you get the most benefits from ingesting it. It is also the most cost-effective method as opposed to smoking it.

No. We don't recommend it. You can but you would be smoking an extract of the entire plant as opposed to an extract of only the THC in a plant, so you would not really get the same effect. Not all oils are created equally. When we are speaking of oils, we are referring to cooking oils (preferably coconut oil, olive, grapeseed, sunflower, almond, walnut, sesame, avocado, macadamia or peanut oil; NOT recommended are ordinary soybean, canola, extra virgin olive, and corn oil. We found that you get the most benefits from ingesting it. It is also the most cost-effective method as opposed to smoking it.

No. The tincture is best used sublingually (under your tongue) or combined in recipes, hard candies, & gummies. Tincture can also be reduced by evaporating all of the alcohol out to get a full extracted cannabis oil. This oil is very powerful. It is known by many names: RSO (Rick Simpson Oil), MBO (Magical Butter Oil), or FECO (Full Extracted Cannabis Oil).

We do not recommend it. The best way to make your oils is to use Rozin or an already extracted wax and mixing that with a safe carrier. At this time, we don't have any recommendations on creating smokeable creations as opposed to edible ones.

An average batch (if frozen) will last up to about 6 months. The butter itself will retain its potency. The butter will spoil before it loses its effect. Ghee butter will have a longer shelf life as well because of the lack of milk fats. It's really all about the storage of butter!

We still recommend using your regular conventional oven but combining it with a thermometer to ensure accuracy. Also, you need a container that is airtight. Examples include a covered baking dish, a jar, or an oven-safe turkey bag that is tied off. The main purpose of this is that you want to preserve all of the essences. When you heat it up, some of that you will burn off and escape. Some of the things that burn off at the lower temperatures (various terpenes & flavonoids) so you can condense it down and save it all with an airtight container.

Decarboxylation is important because cannabis in its raw form is THC-A or CBD-A (the acidic, non-psychoactive chemical). It requires heating those compounds up to the perfect temperature to remove the carbolic acid and turn it into added THC or CBD. When you smoke you use fire, and the flame is what is activating those chemicals. It is similar with vaporizing however inhalation is not always the best way to receive medicinal cannabis. Ingesting it will be much better in the long-run for one's overall health. If you would like this to work properly, you need to Decarboxylate first!

The Decarbox is a silicone box that is airtight which also prevents the smell from escaping. It will not smell if you use this product but will smell if you use other 'non-airtight' containers.

In short, no. To activate the THC in your cannabis, you need to heat your herbs up to 250 degrees (we recommend using our Decarbox) in a standard oven to activate the herbs and create the best infusion possible.

In short, no. To activate the T-C in your canna, you need to heat your herbs up to 250 degrees (we recommend using our Decarbox) in a standard oven to activate the herbs and create the best infusion possible.

It takes two hours in the MagicalButter Machine to infuse your herbal butter.

The Magical Butter machine combines an immesrion blender with a slow cooker to heat, mix, stir and grind butters, oils, and tinctures and combine them with the essence of herbs fruits, roots and vegetables.

It makes it easy to make edibles at home! The machine heats up to the perfect temperature via its microprocessor unit. It mixes stirs, grinds and extracts the essence of your herbs to leave you with a finished infused oil, butter or tincture which are the base recipes for all edibles. It reduced the amount of labor in the kitchen. No hot stove, no worrying about when to stir. You simply combine your herbs with your butter or tincture, hit 2 buttons, and you are done!

Magical butter is herbal infused butter made in the MagicalButter MB2e machine. If you add raw herb to a recipe, your body processes it like a vegetable. When you combine herb with a lipid soluable solvent like butter or oil, and injest. Your body processes the cannabinoids more easily through ingestion. Please find more details on Healer.com

The internal programming of the MagicalButter machine is designed to quickly and automatically shut the device down if cooking is attempted with either too little or too much material inside. If the pitcher is filled below the MIN line, sensors act to prevent overheating; if above the MAX line, to prevent overflow. This important design feature protects your MagicalButter machine and extends its lifespan, ensuring you get the most enjoyment possible from your experience.

Unplug the electrical cord from the device. Fill the pitcher with water to a level halfway between the MIN and MAX lines. Add a small amount of dish soap, secure the head, plug the electrical cord back in, and press the Cleanbutton.

After the Clean cycle has completed, unplug the electrical cord from the device, and rinse the remaining soap out of the interior of the machine. Note: DO NOT WET OR SUBMERGE ANY BLACK-COLORED PARTS OF THE MACHINE.

The Temperature button allows you to select from No Heat, 110º/43ºC, 130ºF/54ºC, 160°F/71°C, 190°F/88°C, and 220°F/104°C temperature settings. (Note: Not all temperature options listed are present on all models. Please refer to the owner’s manual for your specific model settings.) Pressing the same button jumps to the next setting. The recommended setting for herb-based recipes is 160°F/71°C. If available on your model, select 130°F/54°C when using at high altitude or in a dry climate.

The 1 Hour/Oil, 2 Hours/Butter, 4 Hours/Tincture, and 8 Hours buttons each run a microprocessor-controlled cooking program sequence for the selected time duration.

IMPORTANT: ALWAYS SELECT TEMPERATURE FIRST; THEN PRESS THE DESIRED TIME BUTTON.

The Clean button runs the automatic self-cleaning cycle.

The Blend button (present on certain models) operates the manual blending function.

Aside from providing ambiance and a colorful, entertaining light show in your kitchen, the integrated LED display encircling the top of your MagicalButter appliance has an important, functional purpose: continuously informing you of the machine’s operating status. The lights are strategically positioned to reflect off the ceiling in a dark room during operation. As the device is exceptionally quiet when not blending or stirring, the LED display constantly and silently indicates that the cooking cycle is proceeding. The lights automatically shut off, and the unit beeps, to notify you when the cycle is completed.

With a double boiler (or with a Crock-Pot) many variables are left to chance, including how long to cook extractions, how often to stir, what temperature is best to achieve optimum results, the best way to filter, limiting nutrient loss, and controlling odors. Also, such devices include no immersion blender, digital thermostat, or onboard computer, making them incapable of doing what our multipurpose cooker and Botanical Extractor™ does.

The MagicalButter machine is scientifically designed for a specific purpose: infusing your butter and oils—or creating incredible recipes—with little or no tedious labor. We took our customers’ preferences and requirements into full consideration when designing and developing the advanced technology that governs the unit. Unique among kitchen appliances, your MagicalButter device is encoded with microprocessor-controlled program sequences to optimize your results—consistently and predictably. As long as the directions are carefully followed, there should never be an error or an “uh-oh” moment; TeamMB has effectively designed those out of the culinary experience for you.

At MagicalButter.com we proudly stand behind the quality of our products. In the event of any defect, please send the complete device back to us, including all parts. If a problem due to a defect in materials or construction is detected within the warranty period, we will eliminate the defect via repair or replacement, at our sole discretion, free of charge. If we determine that the defect was detected after the warranty period had expired or was caused by carelessness or misuse by you or a third party—e.g., dropping the device––we will gladly perform the repair once we have received your acceptance and payment of the cost estimate.

NOTE: warranty is null and void if incorrect voltage power adapter is used

Customers are able to return their MB2E machines for a full refund within 30 days of the original purchase.

Import duties, taxes, customs, and other charges are not included in the item price or shipping and are the responsibility of the buyer.

Once your order is placed and paid for, you will receive an email with an order confirmation. Once the order is shipped, you will receive another email with tracking details. It takes 24-48 hours to ship most orders, and UPS ground takes around 5-7 business days for US deliveries and 7-10 business days for deliveries to Canada.

Customers are able to return their MB2E machines for a full refund within 30 days of the original purchase.